They seem like nice professionals, but these are shady people. They tried sneaking in almost 1000$ of things I didn't even ask for. These people will try to take advantage if they think you don't know any better
Mac Jarrell
2 weeks ago
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Stone's was fantastic. I had to claim hail damage through Germania Auto, and they'd recommended Stone's as the autonomy ship they trusted. I see why now. They fixed every problem and then some. They fixed all my hail damage, recalibrated my blind spot monitors, went above and beyond expectations including their customer service. I had to have multiple visits due to back ordered parts, but every time I went in, they washed my car. If I ever need anything done to a vehicle, I'm going back there.ALL of the staff that I dealt with were incredible. (They even gave me some of their personal stash of coffee when I was having a rough morning)
Hoan Nguyen
2 months ago
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After the 2024 hail storm, I checked out Stone's Quality Auto thanks to a recommendation from another nearby shop in Austin who only did PDR. Our little Civic had fading paint in the major dent areas and other shops were hesitant to take our case. Stone's Quality Auto was not only happy to work with us but were also happy to work with our insurance to get us fully sorted. Over the course of 6 weeks I spoke with multiple people from their team via email and phone and they never once dropped the ball. I received several calls from their team to check with us on budget creep and make sure we were okay with any out-of-pocket repairs that our insurer would not cover. A couple times I would email Stone's just to check in on progress and they always responded within 24 hours (on weekdays).Living in Austin, you pass by hundreds of shops on the way to Georgetown but I would happily brave the 30 min drive north on i35 for future service. Pricing was fair. Repair work was top notch. Communication was exceptional.
thomas busch
2 months ago
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If I could give these guys 10 stars I would. I took my truck here after being rear ended on the way home from work. They went above and beyond; they got our truck in and out of the shop within a timely manner and the work they work they did looks amazing!Thanks Chad, Maria and your staff
Will Garner
3 months ago
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I was in a pickle, and knew the first place to call was Stones Quality Auto. The team was eager to help, not batting an eye to help me. I highly recommend them with any of your questions, concerns, or problems.